Privacy policy

PRIVACY POLICY

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, we collect the personal information you provide to us, such as your name, mailing address, email address, and phone number.

When you browse our store, we automatically receive technical information about your device, including your IP address, web browser, and operating system.

Email and SMS marketing (if applicable)

We use cookies to track items added to your shopping cart, including when you abandon your order. This information helps us send you reminders via SMS or email.

ARTICLE 2 - CONSENT

How do we obtain your consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your information for a secondary reason (marketing, for example), we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How to withdraw your consent?
If, after giving us your consent, you change your mind and wish to withdraw your authorization for the use of your personal information, you may contact us at info@italiancharms.fr.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

ARTICLE 4 – HOSTING

Our store is hosted by Shopify Inc., who provides us with the e-commerce platform that allows us to sell our products to you.

Vos données sont stockées dans les bases de données sécurisées de Shopify et protégées par un pare-feu.

Payment :
If you complete a purchase through a direct payment gateway, Shopify stores your credit card information. This data is encrypted according to the PCI-DSS standard and is retained only for as long as necessary to complete your transaction.

All payment gateways comply with PCI-DSS standards established by Visa, MasterCard, American Express, and Discover to ensure transaction security.

For further information, please consult the Shopify Privacy Policy here: https://www.shopify.com/legal/privacy

ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES

Certain third-party providers have access to your personal information to perform their services (e.g., payment gateways, delivery services). We recommend that you read their privacy policies to understand how they process your data.

Some of these providers may be located in a country other than your own and may be subject to different data protection regulations.

External links
Our site may contain links to other websites. We are not responsible for the privacy practices of these third-party sites.

ARTICLE 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your data against loss, unauthorized access, disclosure, or modification.

Credit card data is encrypted via SSL protocol and stored with encryption AES-256. Although no method of transmission over the Internet is 100% secure, we comply with all PCI-DSS requirements and follow recognized industry standards.

ARTICLE 7 – COOKIES

Here is a list of the cookies we use:

  • _session_id : unique session identifier, allows Shopify to store temporary information about your browsing.
  • _shopify_visit : persists for 30 minutes since the last visit, used for internal statistics tracking.
  • _shopify_uniq : expires at midnight the following day, counts the number of visits from a unique customer.
  • cart : persists for 2 weeks, stores your shopping cart information.
  • _secure_session_id
  • storefront_digest : used to verify if the visitor has access to the store.

You can choose to disable cookies via your browser settings.

ARTICLE 8 – AGE OF CONSENT

By using this site, you represent that you are of at least the legal age of majority in your country or province of residence. If a minor uses our site with your information, you agree to be responsible for their actions.

ARTICLE 9 – AMENDMENTS TO THIS POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their publication on our site.

If we make a major update, we will notify you via our website or by email.

If our company is acquired by or merged with another, your personal information may be transferred to the new owners.

QUESTIONS AND CONTACT

If you wish to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at:

📧 info@italiancharms.fr
📍 6 rue d'Armaillé, 75017 Paris, France